Privacy policy

Who handles your information

Oscar Padrón, operating under the True Love Fotos brand, manages photography inquiries in West Palm Beach, Florida. For privacy questions or requests about your information, email oscarmavilio@truelovefotos.com.

Information we collect

When you submit an inquiry, we collect the contact details you provide, such as your name, email address and phone number, and session information you share, such as the type of photographs, dates, participants, ages or stage of pregnancy. Share only what is needed to plan your photographs; do not send medical records, identity documents or payment details in text fields.

We may also receive the referring page and campaign parameters associated with your visit. Services that operate the website may process technical connection information, such as IP address, browser and security logs.

How we use information

We use your information to respond to your inquiry, contact you by phone, text or email, check availability, prepare a proposal and, if you book, manage your session and follow-up service. Submitting the form does not automatically subscribe you to promotional campaigns.

Storage and sharing

Inquiries are stored in True Love Fotos CRM. Technical providers for hosting, forms, storage and communications may process information to deliver those services. The website uses Sites and Cloudflare infrastructure, and Google Analytics for statistics as described below.

We may disclose information when necessary to comply with a legal obligation or protect rights and service security. Providers may process information in the United States or other countries where they operate.

Analytics, cookies and advertising

The website uses Google Analytics to measure visits, traffic sources and inquiry actions. It may use cookies and device information. The website integration does not send names, email addresses, phone numbers or form answers to Analytics, and Google signals and advertising personalization are disabled.

You can turn off this measurement in this browser in the cookies and analytics section below. The website also respects Global Privacy Control in supporting browsers. This does not prevent you from submitting an inquiry.

Read how Google uses information from sites that use its services. If we add advertising tools that change how information is handled, we will update these notices and any appropriate controls before enabling them.

Retention and security

We retain information for as long as needed to respond to inquiries, manage booked services, comply with legal obligations or resolve issues. You may request deletion of inquiry information; we will explain if an applicable obligation requires us to retain some of it.

We apply safeguards appropriate to the information handled. No system offers absolute security. If an incident requires notification by law, the applicable obligations will be addressed.

Your requests

You may request access to, correction or deletion of your inquiry information, or ask us to stop contacting you, by emailing oscarmavilio@truelovefotos.com. We may need to verify your identity proportionately before disclosing or changing information. We will address applicable rights and deadlines under the relevant law.

Children and photographs

The website is intended for adults arranging photography services. Use the responsible adult’s information when inquiring about a session involving minors. If you believe a child under 13 submitted information directly, contact us so we can review and delete it as appropriate.

Submitting the form does not give permission to publish photographs of your family. Image permissions are handled separately.

Changes and external services

This policy covers the website and inquiries managed by True Love Fotos. When you follow a link to an external platform, also review its policy. Updates to this policy will display their update date; changes requiring additional notice or consent will be handled under applicable law.

What these technologies do

Cookies are small files stored by a website in your browser. Local storage can remember a preference on your device. Technical storage supports website operation and security; analytics storage helps measure website use.

What this website uses

Google Analytics may create cookies such as _ga and _ga_… to distinguish visits and produce usage statistics. Their duration depends on the Analytics configuration and your browser. Google signals and advertising personalization are disabled in the website integration.

The tl-analytics-disabled local-storage preference remembers whether you disabled measurement in this browser. It stays until changed or browser storage is cleared. Separate security or session storage may be used by the site infrastructure and by private administration tools.

Manage analytics

You can disable or allow analytics for this browser. This choice does not affect your ability to submit an inquiry. Global Privacy Control, when enabled in a supported browser, keeps analytics disabled regardless of the saved preference.

You can also delete existing cookies and block storage in your browser settings. Disabling analytics stops subsequent measurement but does not recall information already sent. Preferences apply separately to each browser and device.